IT & Support
ITSM / ServiceNow Administration career guide
Configures and runs IT service management tools: incidents, changes, catalogs and automation.
Open postings (60 days)0
TrackIT & Support
Job titles
- ServiceNow Administrator
- ITSM Analyst
- Service Management Analyst
Skills employers ask for
- Incident management
- Change management
- Problem management
- Service catalog
- Workflows and flows
- Knowledge management
- Reporting and dashboards
- ServiceNow
- Jira Service Management
- BMC Remedy
- Freshservice
- CMDB
- JavaScript
- ITIL
- SLAs
- COBIT
Certifications for ITSM / ServiceNow Administration roles
- ServiceNow CSA
- ITIL 4
- ServiceNow CIS
- Jira Admin
Get hired as a ITSM / ServiceNow Administration
Match your resume to live postings, tailor it to each one, and practice for the certifications they ask for.
Create a free accountFrequently asked questions
What does a ITSM / ServiceNow Administration do?
Configures and runs IT service management tools: incidents, changes, catalogs and automation.
What skills does a ITSM / ServiceNow Administration need?
Common skills in ITSM / ServiceNow Administration postings include Incident management, Change management, Problem management, Service catalog, Workflows and flows, Knowledge management, Reporting and dashboards, ServiceNow, Jira Service Management, BMC Remedy.
Which certifications help for ITSM / ServiceNow Administration roles?
Employers often ask for ServiceNow CSA, ITIL 4, ServiceNow CIS, Jira Admin.
How many ITSM / ServiceNow Administration jobs are open?
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